Last updated: October 11, 2026
Thanks for shopping with Hermit Shop. This page explains where we ship, how long it takes and what to expect after you place an order.
Where we ship
We currently ship to addresses in the United States only. We don't ship internationally at this time.
Shipping options
- Standard Shipping: FREE. Estimated delivery 7 to 12 business days after your order ships.
- Express Shipping: $12.90 per order. Estimated delivery 5 to 8 business days after your order ships.
Business days are Monday through Friday, excluding U.S. holidays. Delivery estimates are provided by our carriers and are not guaranteed.
Processing time
Orders are processed within 1 to 3 business days. Orders placed on weekends or holidays are processed on the next business day. You will receive an order confirmation email right away and a shipping confirmation email with tracking as soon as your order is on its way.
Tracking your order
Every order ships with a tracking number. Tracking can take 24 to 72 hours to show its first scan after the shipping confirmation email. If tracking has not updated after 5 business days, email us and we will look into it.
Multiple pairs
Orders with two or more pairs may ship in separate packages, sometimes a day or two apart. Each package has its own tracking number. You will not be charged extra shipping for split packages.
Shipping address
Please double-check your shipping address at checkout. If you spot a mistake, email us within 12 hours of placing the order and we will do our best to correct it before it ships. We can't change an address once the order has shipped, and we are not responsible for orders delivered to an incorrect address provided at checkout.
Delays
Carrier delays, weather and peak seasons (especially November and December) can add a few days to the estimates above. If your order is more than 7 business days past the estimated delivery window, contact us and we will make it right.
Lost or damaged packages
If your tracking says delivered but you can't find the package, please check with neighbors, your building's mail area and your local carrier first, then email us within 7 days. If a package arrives damaged, send us a photo within 7 days of delivery and we will send a replacement or a refund. Details are in our Delivery & Returns policy.
Questions
Email us any time at hermitshopusa@gmail.com. Include your order number and we will get back to you within 1 business day.